Who we are
Brookwood Accountancy Limited is a company registered in England and Wales (Company No. 03734519). Our registered office is at The Old Post Office, 19 Banbury Road, Kidlington, Oxford OX5 1AQ. We are the data controller for the personal data we collect and process. You can contact us at hello@brookwood.co.uk or by calling 01865 842 266.
What personal data we collect
We collect personal data that you provide to us directly, including: your name, email address, telephone number, and business details when you complete a contact or enquiry form; information you provide when subscribing to our newsletter; and any other information you choose to share with us in correspondence. We may also collect technical data about your visit to our website, including your IP address, browser type, and pages visited, via cookies and analytics tools.
How we use your data
We use your personal data to: respond to your enquiries and provide the services you have requested; send you our newsletter and marketing communications (where you have consented); improve our website and services; comply with our legal and regulatory obligations as a regulated accountancy practice; and manage our client relationships. We will never sell your personal data to third parties.
Legal basis for processing
We process your personal data on the following legal bases: contract — where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract; legitimate interests — where we have a legitimate business interest in processing your data that is not overridden by your rights; consent — where you have given us explicit consent, for example to receive our newsletter; and legal obligation — where we are required to process your data to comply with a legal obligation.
How long we keep your data
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. For client data, we typically retain records for seven years following the end of the client relationship, in line with HMRC requirements. For marketing data, we retain your details until you unsubscribe or ask us to delete them.
Your rights
Under UK GDPR, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request erasure of your data in certain circumstances; object to or restrict our processing of your data; data portability; and withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us at hello@brookwood.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Third party services
We use a small number of trusted third-party services to operate our website and business, including Google Analytics for website analytics, and our practice management software. These providers process data on our behalf and are bound by data processing agreements. We do not share your personal data with any third parties for their own marketing purposes.
Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be available on this page. This policy was last updated in August 2026.
Questions? Contact us at hello@brookwood.co.uk or call 01865 842 266.
