Call us: 01865 842 266
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HMRC enquiries can be random or triggered by routine reviews, meaning no business is entirely immune to an inspection. Even with good practices in place, HMRC may still take an interest in your affairs. Receiving a letter from the tax office can be a worrying experience.
Reviewing documents and drafting an accurate reply requires significant effort. By responding professionally to an inspection, you can reduce much of the stress involved. Many people fear providing incorrect information or forgetting important details.
Brookwood has extensive experience guiding clients through a wide range of HMRC enquiries. We understand precisely what HMRC is legally allowed to request. This insight is vital for concluding the enquiry as efficiently as possible. Most importantly, you are never left to deal with HMRC alone. We are here every step of the way to provide expert advice and support.
An HMRC enquiry is a formal examination of tax information that you have already submitted. These reviews are conducted for several reasons. They may check your figures, request clarification, or confirm that you have paid the correct amount of tax.
The different types of enquiry include:
Full enquiries that check an entire tax return.
Aspect enquiries that examine a particular item or area.
Compliance checks covering records, processes, or calculations.
Investigations can cover Corporation Tax, VAT, PAYE, National Insurance, CIS, and personal tax returns. An enquiry does not necessarily imply a mistake has been made. Often, HMRC simply requires evidence to support your filing.
Correctly handled enquiries can usually be resolved without further action. Clear communication and accurate data are essential when dealing with HMRC at this stage

HMRC record reviews can vary significantly in scope. Our strategy remains consistent for every client: it is structured, controlled, and diligent.
Our support typically includes:
Conducting a thorough review of all HMRC correspondence to identify the specific areas under investigation.
Translating technical requests into plain English.
Establishing a transparent process to ensure every deadline is met without panic.
Handling all communications with HMRC and speaking directly on your behalf.
Consolidating all records and supporting evidence before verifying HMRC’s own calculations.
Challenging any misapprehensions or incorrect interpretations made by the tax office.
Negotiating outcomes and pushing for an early resolution whenever possible.
We make every effort to minimise interest and penalties by responding promptly and accurately. We keep you informed throughout the process to ensure you feel supported and in control.
We make every effort to minimise interest and penalties by responding promptly and accurately. We keep you informed throughout the process to ensure you feel supported and in control.


Corporation Tax, Income Tax

Compliance checks, Disputes

Inspections and Interventions
Corporate tax investigations (full and aspect).
PAYE and National Insurance compliance checks.
VAT inspections and discrepancy reviews.
CIS investigations and subcontractor audits.
IR35 and employment status assessments.
Income tax and Self Assessment investigations.
Director and shareholder tax checks.
Student Loan repayment reviews.
Inheritance Tax and probate investigations.
Inspections of business records and National Minimum Wage compliance.
Schedule 36 FA 2008 information requests.
Confirmation statement checks and auto-enrolment returns.
Support is subject to policy terms and the absence of dishonest behaviour.
We will explain your category clearly and advise on the next steps.
Our Fee Protection Service provides insurance to cover the professional fees arising from an HMRC enquiry. These costs can be substantial, even if no additional tax is ultimately due.
This protection ensures you will not receive an unexpected professional bill for our time. If HMRC launches an enquiry, our policy covers the cost of correspondence, meetings, and negotiations.
In many cases where no tax is due, our clients face very low or no professional charges. This allows you to relax, knowing expert help is on hand without the worry of a snowballing bill.
This service is designed for a wide range of clients, including:
Limited companies and business directors.
Businesses registered for VAT and all employers.
Property proprietors and anyone who submits a Self Assessment.
If you have received a letter from HMRC, this service is likely to be relevant to you. We are happy to clarify the nature of any contact you receive from the tax office.
Brookwood has over 30 years of experience helping clients navigate HMRC enquiries. We provide a calm, expert service and ensure you are clear on every step we take.
We handle all HMRC correspondence on your behalf to remove the burden of bureaucracy. While we use modern technology to share documents, our explanations always remain jargon-free.
Our focus is on resolution rather than escalation. We aim to bring enquiries to a conclusion quickly, fairly, and with minimal disruption to your daily life.
If you have received communication from HMRC or want to ensure you are protected, speak to our experienced team in confidence today
Corporation Tax and Income Tax full or aspect enquiries (including enquiries into Scottish taxes)
PAYE/NIC compliance checks from the outset and disputes with HMRC following such checks
IR35/Employment Status/CIS enquiries and disputes
VAT compliance checks from the outset and disputes with HMRC following such checks, provided that at the culmination of such investigation it is proved that the policyholder was not found guilty of dishonesty, fraud or fraudulent intent*
Code of Practice 8 investigations (provided there is no dishonesty or fraud)*
Business record checks, inspections and interventions under HMRC’s Information & Inspection Powers at Schedule 36 FA 2008
Inheritance tax / Probate return enquiries*
Stamp Duty and Stamp Duty Land Tax Enquiries*
National Minimum Wage / National Living Wage enquiries*
Student Loan and Gift Aid enquiries
Companies House confirmation statement enquiries into Scottish Taxes
Auto enrolment return enquiries (where you have been engaged in this respect)


© 2024 Brookwood Accountancy Limited is a company registered in England and Wales Registration Number: 03734519
Registered Office: The Old Post Office, 19 Banbury Road, Kidlington, Oxford OX51AQ
Call us: 01865 842 266